General FAQs

I am having trouble logging in.
Check that you have cookies enabled on your PC as you cannot access the site if they are turned off.

Is there a time limit on the site?
No, your session will last until you close your browser or log off the site.

How do I save the book I am building so I can revise it at a later time?
You will be prompted to save your project if you navigate away from the site. You can also save your work at any time by clicking the "Save" button in Steps 1-3.

Will I have to re-enter my professional information every time I build my book?
No. The system retains all your professional information once it is entered and you may update your information at any time from the ‘Instructor Information’ link located on the ‘My Projects’ tab. You may update shipping information on the ‘Step 4: Review & Submit’ screen.

Why does my book have a net price before I have made any selections?
There is an $85.00 base charge for the core Hibbeler Statics or Dynamics textbook in addition to the cost of the problem sets. There is a $112 base charge for the core Combined Statics and Dynamics textbook.

Do I need to follow steps 1-4 in order?
The steps are guidelines for building your book. You may vary the sequence of steps 1-3 to some extent; however, some steps may require previous action(s) to be completed. Prior to pressing the Generate ISBN button located under Step 4 you may return to any step in the process to revise your problem set draft.

Step 1 – FAQ's

I have plugged in my Search criteria, received results, and made some selections. Where do I go next?
Click on the ‘Back’ button to return to the main problem sets and continue making selections. If you have finished adding problem set, go to Step 2 to sequence your selections within chapter sections.

How do I delete a selection?
Simply click on the problem then select “delete.”

Step 2 – FAQ's

I am having trouble moving my selections.
If you do not have Flash Player 9.x or above loaded onto your system, you will not be able to utilize all of the site's features. The latest version can be downloaded at: http://get.adobe.com/flashplayer/

Step 3 – FAQ's

Do I need to re-enter the same information on my title page as on my custom cover?
No. Whatever information you enter for customizing your cover will automatically migrate to your title page.

Do I need to provide all four lines of information on my custom cover and title page?
No. The number of lines you choose – up to four - are up to you.

Can I choose the font and font attributes for my custom cover?
No. The font is set.

Step 4 – FAQ's

What is a Desk Copy and when will I receive it?
Your desk copy is the same as the textbook you created for your students to use. Desk copies are final versions of the book and are printed and shipped, along with your Instructor’s Solutions Manual, once we receive an order from your bookstore.

Once I generate an ISBN am I obligated to order the book?
No. We do not begin production on any book unless you place an order with your bookstore and your bookstore, in turn, places an order with us.